Our Consilience by Design™ method supports stakeholders to design collaborative, integrated people-centered services.

Putting people in the center of services often means organizations and systems have to coordinate resources in new ways. Our Consilience by Design™ (CxD) process enhances traditional human-centered design practices with a consilience lens. We deliver neutral, skillful facilitation to balance individual stakeholder priorities with common goals, and develop defined roadmaps, roles, responsibilities and accountabilities for integrated services.

Our CxD method delivers:

  • Shared Performance Metrics
  • Person-Centered Service Delivery Model: Prototype Design
  • Leadership and Governance Structure Design
  • Collaborative Partnerships: Roles and Responsibilities
  • Functional Business Requirements for Shared Data Systems
  • Protocol Manuals and Shared Implementation Plans

Collaborative groups often need short-term support to launch cross-system services. Our suite of launch support services provides these resources.